Please provide as many details as you can about your issue. Include any relevant documents or evidence that could help explain the situation.
Acknowledgment of your concern
We’ll send a confirmation message within two business days to inform you that we have received your issue report. The name of the person who will be reviewing the report. In case, the investigation took more than 10 days due to the complexity involved, we will notify you periodically of the progress.
Looking into your concern
Our in-house team will thoroughly analyze and evaluate the situation at the core. We always strive to address it as efficiently as possible. The potential outcomes could involve a refund, credit, replacement, or other remedies – depending on the specific circumstances. You’ll receive a message from our team with respect to the resolution and further steps.
Feedback is welcome
We are eager to hear back from you on how was the entire process and if you would like to provide your input on the same. This will help us to improve our processes to better serve customers going forward continuously.
Resolution timeline
We aim to resolve the issues within 2-3 business days. If unexpected delays occur, we’ll contact you to explain the scenario and the revised timeline to keep you informed about the process.
Taking it further
If you still have concerns after our initial response, please reach out to the team at Bodybuilding Reviews. Send an email to [email protected] and someone will look into the next steps for resolving issues. The discussions will remain purely confidential.
Keeping records
We’ll maintain records about your issue and handle it for internal purposes for at least 12 months after receiving it. In addition, management reviews all cases to identify trends or recurring problems. This helps us continuously improve our customer service. Our goal is to address any concerns promptly and find a resolution that satisfies everyone involved.